Order fulfilment refers to business processes and strategies used to get products to consumers. If your business is scaling for the first time, or if years of steady growth is starting to test your company’s ability to fulfil orders, it’s time to update (or create) your fulfilment strategy.
The good news is that the ever-evolving world of solutions means you have lots of options. It comes down to choosing a strategy and implementing it thoughtfully.
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Keynote Speaker
James Hayes
Director of Business Development - Whistl Fulfilment
5 Top Strategies to Delight Consumers with Order Fulfilment
About James Hayes
James was in the top 50 influencers in ecommerce and shipping recently published by Scurri. James is a former founder, of a parcel delivery business called Parcel Station, James exited that business in 2018 to support and drive growth and improvement at Whistl.
As Director of Business Development at Whistl Fulfilment, a leading provider of ecommerce and fulfilment and supply chain solutions, James has a strong understanding of eCommerce logistics and technology, and is able to convey concepts to commercial and technical audiences. James has a particular interest in improving customer experience with final mile delivery.
That delivery is often the first time your customers see your product, make sure you make it a wow experience! Businesses that scale, learn how to use delivery to encourage repeat order and drive that customer lifetime value.
You’ll often hear James on podcast, webinars and events speaking about how you can scale using fulfilment and delivery as a method of business growth.